Privacy Policy

Effective date: 22 May 2025  ·  Last updated: 22 May 2025

1. Who We Are

CloudLaunch Ltd is a UK-based web design and development company. Registered office: 128 City Road, London, United Kingdom, EC1V 2NX. For data protection enquiries, contact us at hello@cloudlaunch.co.uk.

2. What Data We Collect

  • Identity Data: Name, company name
  • Contact Data: Email address, phone number
  • Technical Data: IP address, browser type, operating system
  • Usage Data: Pages visited, time spent on site, interactions
  • Marketing Data: Preferences and engagement with emails or offers
  • Comments: Name, email, IP address, browser information

3. How We Collect Your Data

Data is collected when visitors:

  • Fill in contact forms
  • Browse the website (via cookies and analytics)
  • Interact with embedded third-party content (e.g. YouTube)
  • Become clients or request quotes

4. Cookies & Tracking Technologies

CloudLaunch uses cookies to improve performance, remember preferences, and monitor usage through Google Analytics and other services. Non-identifiable data such as user sessions and analytics information may be stored. Cookie consent is requested upon first visit. Google Analytics collects anonymised IP addresses and usage behaviour. See Google's Privacy Policy for details.

5. Embedded Content

Pages may include embedded content from external websites (YouTube videos, maps, social posts). These platforms may collect data, use cookies, or track interactions independently. Please review third-party privacy policies before engaging with embedded materials.

6. Who We Share Data With

CloudLaunch does not sell personal data. Sharing occurs only with:

  • Trusted service providers (hosting, email, analytics)
  • Legal authorities when required by law
  • Spam detection services

Data sharing occurs only as necessary and never for marketing without consent.

7. How Long We Keep Your Data

  • Contact form and client data: retained for administrative and legal purposes (typically 7 years)
  • Analytics data: retained per Google's default settings
  • Data deletion is available upon request

8. How We Protect Your Data

Security measures include SSL encryption, strong password protection, limited data access, and security firewalls.

9. Your Data Rights (UK GDPR)

You have the right to:

To exercise your rights, email hello@cloudlaunch.co.uk.

10. Where Your Data Is Stored

Websites and databases are hosted in the UK or EEA. Third-party tools such as Google may transfer data internationally, but compliance with UK/EU data protection standards is ensured.

11. Changes to This Policy

Policy updates reflect legal or service changes. The most recent version will always appear on this page with a clear update date.

Questions about this policy? hello@cloudlaunch.co.uk